Privacy policy
Last updated: July 9, 2026
Oh My Curls! operates this website and online store, including all related content, features, tools, products, and services, to provide you with a personalized and convenient shopping experience (the "Services").
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, use our Services, make a purchase, or communicate with us.
Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read and understood how your information is collected, used, and processed as described in this Privacy Policy.
Personal Information We Collect
When we use the term "personal information," we refer to information that identifies you or can reasonably be linked to you.
Depending on how you interact with our Services, we may collect the following types of personal information:
Contact Information, including:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
Payment Information, including:
- Payment method details
- Transaction information
- Payment confirmations
- Other information required to process your purchases
Account Information, including:
- Account details
- Login information
- Preferences and settings
Order and Transaction Information, including:
- Products viewed, added to your cart, purchased, returned, exchanged, or canceled
- Order history
- Shopping preferences
Communication Information, including:
- Messages or inquiries sent to our customer support team
- Any information you provide when contacting us
Device and Usage Information, including:
- Device type
- Browser information
- IP address
- Network information
- Website activity and interactions
How We Collect Your Personal Information
We may collect personal information from the following sources:
Directly from you, when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact us
- Provide information through our website
Automatically through our website, including through:
- Cookies and similar technologies
- Device information
- Website usage data
From service providers and third parties, when necessary to:
- Process payments
- Provide shipping services
- Support website functionality
- Improve our customer experience
How We Use Your Personal Information
We may use your personal information for the following purposes:
Providing and Improving Our Services
We use your information to:
- Process and fulfill orders
- Manage payments
- Arrange shipping and delivery
- Provide customer support
- Process returns and exchanges
- Improve your shopping experience
- Recommend products based on your preferences
Marketing and Promotions
With your consent where required, we may use your information to:
- Send updates, promotions, newsletters, and special offers
- Inform you about new products and collections
- Provide personalized recommendations
You may unsubscribe from marketing communications at any time.
Security and Fraud Prevention
We use your information to:
- Protect our website and customers
- Verify transactions
- Detect and prevent fraudulent or unauthorized activity
Legal Requirements
We may use your information to:
- Comply with applicable laws and regulations
- Respond to legal requests
- Protect our rights and the rights of our customers
How We Share Your Personal Information
We may share your personal information with trusted third parties only when necessary to operate our business, including:
- Payment processing providers
- Shipping and delivery partners
- Website service providers
- Customer support providers
- Marketing and analytics providers
We may also share information when required by law, to protect our rights, or in connection with business transactions.
We do not sell your personal information to third parties.
Third-Party Websites and Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of these external websites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our Services are not intended for children under the applicable age of consent in their country.
We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
Security and Retention of Your Information
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online system can guarantee complete security. We recommend that you avoid sharing sensitive information through unsecured communication methods.
We retain your personal information only for as long as necessary to:
- Provide our Services
- Complete transactions
- Meet legal obligations
- Resolve disputes
- Enforce our policies
Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Request a copy of your information
- Manage your communication preferences
To exercise these rights, please contact us using the details below.
We may request verification of your identity before processing your request.
Complaints
If you have concerns about how we handle your personal information, please contact us. We will review and respond to your concern as soon as possible.
International Transfers
Your personal information may be processed or stored outside your country of residence when necessary to provide our Services.
We take appropriate steps to ensure that your information remains protected in accordance with applicable privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page with the revised "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email:
ohmycurls.bh@gmail.com